Managing sales, advertising and customer service – practical methods and techniques

Description

Purpose of training: to gain knowledge related to the following issues:

Communication;
Negotiation;
Assertiveness techniques;
Principles of customer service;
Psychology of advertising.

Additional information: The training is of an improvement nature.

Additional Information: The training has a universal character and can be a good supplement to knowledge and competencies at practically any job position.

Trainings are conducted individually, so we run continuous recruitment (this means that a minimum number of participants does not have to gather at a specific time). You start learning at any time and complete the program at your own pace.

Documentation: After the successful completion of the training, documents (as ordered) issued by the training company and the Continuing Education Institution (RSPO Number: 270751) are provided. The documentation does not contain information about the mode and form of education.

After Purchase: you receive training material in PDF format.